Friday, June 13, 2025

How to Send Email on Behalf of Another User - MSCRM / Power Platform

 Introduction:


In this blog, we will see how to send email on Behalf of Another User in Microsoft Dynamics CRM / Power Platform?

Error i faced in Power Automate Flow:



This issue occurs when i tried to send email on behalf of another User

How to Fix?

1. Navigate to https://make.powerapps.com  or your CRM or your PowerApps Environment.

2. Click Gear Icon at the Top and select Advance Settings

3. Search for Security and Select Security



4. Once the page Look for Security Roles  and search for your Security role to provide Permissions

5. In my case it is Approval User

6. Look for Approval User then Click Miscellaneous privileges then Click Show all privileges and search for EMAIL

7. Now you will Find Send Email as Another User like below



8. Change None to Organization



9. Now Click Save 


That's it.

Conclusion:

By providing this access, User who is having this security role can send email on behalf of another user.

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