Wednesday, June 11, 2025

Use @mention to collaborate with your team using Notes in Model-driven app/MSCRM

 Introduction:


In this blog, we will see how to Use @mention to collaborate with your team using Notes in Model-driven app/ Microsoft Dynamics CRM.


2. Click Environments at the left side




3. Choose your Respective Environment to enable @mention in my Case am choosing Trial Environment



4. Open the Environment and Click Settings at the Top of the Banner





5. On the Settings Opened, Look for Products ,  Select Collaboration



6. Look for @mention like below screenshot and Enable it and make sure you will enable In-app notifications too



7. Now Click Save

8. Navigate to your CRM System

9. Open any Accounts or the Table where we have Rich Text editor Available

10. Click on Notes and in the Rich Text editor you will see the Users available in the system will get populated.

Conclusion:

Following above steps we can enable mention in MSCMR or Model Driven apps.

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